This is not the most exciting part of our Website, but it is an important one that we, like any good company in the world, need to have. So, grab a coffee and let’s get down to business.
Please review the following Terms and Conditions (“Terms”) that govern your use of and purchase of products from the UBELONG Shop Site. Please note that your use of the UBELONG Shop Site constitutes your agreement to follow and be bound by these Terms.
We may change these Terms from time to time – you agree to check these Terms periodically, and every time you purchase a product from us.
UBELONG Shop is an American company. We are registered in the state of South Carolina as a Limited Liability Company called UBELONG Shop, LLC. We operate under the name UBELONG Shop.
2. Intelectual Property
Unless otherwise noted, everything on this Site, including but not limited to design, graphics, illustrations, images, logos, features, functionalities, sounds, text, user generated contact (e.g. pictures, reviews, etc) and videos are protected by copyright, trade dress and/or trademark laws of the United States, and all worldwide rights, title and interest in and to the this Site and its content are owned, controlled, and/or licensed by UBELONG Shop, LLC.
Please note that certain trademarks, product names, company names, logos, service marks and material displayed on this Site may be owned by third parties, and you understand that you are not authorized to display or use these without the prior written permission of the relevant third party.
Except as may be expressly permitted by us, you may not use, reproduce, copy, publish, transmit, distribute, display, modify, perform, download, license, create derivative works of, reverse engineer, frame, transfer, sell or participate in any sale of, or exploit in any way, in whole or in part, any content, the Site, or any related software; provided, however, that you may download certain content as indicated on the Site for your personal, non-commercial use only. You are hereby granted a non-exclusive, limited and revocable license to view the content on the Site, but only while accessing the Site.
© 2016-2017 UBELONG Shop, LLC. All rights reserved.
4. Return Policy
We accept unused items in their original packaging purchased exclusively from our Site that are received by us within 30 days of your order date. Please account for the time it takes for the carrier to ship your item(s) back to our warehouse in Charleston, South Carolina. You must return the item(s) back to us at your own cost and include a printed copy of your receipt so we can look up your order when we receive your item(s).
By unused, we mean never washed, never worn and in the exact new condition you received the item. If we receive your item(s) and determine the item has been used, we will not issue a refund.
Shipping and handling charges that we charged you when you made your purchase are not refundable – those are non-recoverable costs we incurred in shipping the item(s) to you. Additionally, UBELONGShop.com Gift Cards sales, as well as any item marked Final Sale, are not eligible for return.
Your refund will be processed in your original form of payment within 15 business days of our receiving your item(s). You will be notified via email to the email you listed when you made the purchase with us.
Our address for returns:
PO Box 14168
Charleston, South Carolina 29422
5. Exchange Policy
We can exchange unused items in their original packaging purchased exclusively from our site that are received by us within 30 days of your order date. Please account for the time it takes for the carrier to ship your item(s) back to our warehouse in Charleston, South Carolina. You must return the item(s) back to us at your own cost and include the packing slip we had included with your item(s) so we can look up your order.
By unused, we mean never washed, never worn and in the exact new condition you received the item. If we receive your item(s) and determine the item has been used, we will not do an exchange.
UBELONGShop.com Gift Cards sales, as well as any item marked Final Sale, are not eligible for exchange.
Before mailing back your item(s) to us, email us at firstname.lastname@example.org so we can check that we have in stock the new item(s) you’d like. For example, if you ordered a small but need a medium, email us so we can confirm we have a medium in stock. If we don’t, we’ll work with you to find an alternative or we’ll issue a refund.
You are responsible for paying the shipping and handling cost of our sending you the new item(s), as well as any price differences that may exist between your original order and your exchange. If the value is less, we will issue you a store credit.
Our address for exchanges:
PO Box 14168
Charleston, South Carolina 29422
6. Gift Cards
UBELONGShop.com Gift Cards (“Gift Cards”) may be redeemed towards the purchase of eligible items on our Site. Treat your Gift Cards like cash and we are not responsible if a Gift Card is lost, stolen, destroyed or used without your permission. Gift Cards may not be reloaded, resold, transferred for value or redeemed for cash, except to the extent required by law. Purchases made with a Gift Card will be deducted from the redeemer’s Gift Card balance and any unused balance will be available for future purchases. Purchase amounts that exceed the redeemer’s Gift Card balance will require that the remaining balance due be paid with another acceptable payment method. Gift Cards are not returnable, cancelable or exchangeable after purchase for cash, except in states where required by law. Gift Cards do not expire and we do not assess any service fees for non-use.
Gift Cards have other restrictions, including but not limited to:
-Coupons and other discounts or promotions may not be applicable to purchase Gift Cards.
-Gift Cards cannot be used to purchase other Gift Cards.
-Gift Cards are FINAL SALE and cannot be returned.
-Gift Cards may only be applicable to purchase certain product(s) or services on the Site, or they may exclude the purchase of certain product(s) or services. Please see any applicable restrictions noted on your Gift Card or the applicable product(s) or promotion(s) for further details.
7. Customs, Duties and Taxes
You are responsible for assuring that the product(s) you buy from us can be lawfully imported to the destination country. When ordering from our site, the recipient is the importer of record and must comply with all laws and regulations of the destination country. Orders that are shipped to countries outside of the United States may be subject to import taxes, customs duties and fees levied by the destination country. The recipient of an international shipment may be subject to such import taxes, customs duties and fees, which are levied once a shipment reaches your country. Additional charges for customs clearance must be paid for by the recipient; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for further information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.
We reserve the right to refuse, cancel or hold for review any orders or customer accounts if we suspect any sort of fraudulent activity by the user.
9. Guarantees and Warranties
The information on our Site is provided “as is” without any representation or warranty, express or implied, of any kind, including, but not limited to warranties of merchantability or fitness of any kind.
Furthermore, all of our materials, including but not limited to, our Site, may contain inaccuracies and typographical errors. We do not warrant the accuracy, completeness or reliability of any advice, material, opinion, statement or other information displayed or distributed through our materials. You accept and acknowledge that any reliance on advice, material, opinion, statement or other information that we provide to you shall be at your sole risk.
10. Attorney Fees
You agree that in any litigation, arbitration or other proceeding arising from or related to these Terms, the prevailing party shall be entitled to recover from the non-prevailing party all reasonable attorney fees and associated costs and expenses incurred. In the event of a non-adjudicative settlement of litigation between the parties or a resolution of dispute by arbitration, the term “prevailing party” shall be determined by that process.
11. Governing Law
These Terms are governed by the laws of South Carolina in the United States of America. You agree to submit to the exclusive jurisdiction of the courts sitting in South Carolina and waive any jurisdictional, venue or inconvenient forum objections to such courts. You expressly agree that these Terms and Conditions are intended to be as broad and inclusive as permitted by the laws of South Carolina.
12. Legally Binding
These Terms shall be legally binding upon you, your family, heirs, administrators, executors and legal representatives. In accepting this document, you are not relying upon any oral or written representations or statements made by us other than what is set forth in these Terms. You understand and agree that in the event that any clause or provision of these Terms is found to be unenforceable or invalid by a court of competent jurisdiction, the invalidity of such clause or provision shall not otherwise affect the remaining clauses and provisions of these Terms and will be construed as though the unenforceable clause or provision had never been contained in these Terms.